We had a great team, two guys both named Anthony. They removed the mold in our basement and applied a coat of sealant. They moved all the contents in our basement away from the walls and put them back in place after the walls were dry. Very accommodating and professional. Mike, our phone contact at First Response, was very professional and helpful. Mike from First Response quickly responded to a disastrous flood in our office, when an upstairs bathroom overflowed into our office. He was prompt and attentive to detail and answered a lot of my questions. The owners of our firm were all away and I had to deal with this on my own, never having dealt with anything like this before. Mike was honest and I trusted his advice. They did a great job removing the water damaged furniture, carpet, as well as cleaning and disinfecting items we wanted to keep. We were very pleased with their service and would recommend them. I highly recommend First Response Restoration. The team was at my home instantly and didn’t waste any time. They were professional, super informative and knowledgable, and did a fantastic job getting everything cleaned up. They dealt with our insurance directly and really helped alleviate the headache and stress of our situation with a smooth and quick process. Thank you again for your top notch service! I refer First Response on jobs to my clients through our insurance agency. They have always been prompt with contacting my clients and getting out to the location asap!!!! I am constantly getting great feedback from clients on how professional they are and their employees not to mention everyone is always 100% satisfied with their work. I highly recommend their services. They were really professional and accommodating, they handled everything. The work was great.
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